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Pricing and Billing
Do you accept personal checks / money orders?
  Yes, if you must, we do accept personal checks and money orders. Simply check out as normal, and select "Payment by Check / Money Order" on the payment screen. Finish checking out and copy the order number from the last confirmation page or your email confirmation. Then, send your payment in with the confirmation to the address on the confirmation. Orders by check / money order payment will take a minimum of 4 weeks to process. Should you not have an order number included, your order will take an additional several weeks to process, as these orders need to be entered manually and then go through processing. To avoid this, please do not send checks or money orders without an order number.
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be authorized immediately and charged within 1-3 business days of order placement.