U.S. State Quarters.com, Inc. Shipping Policy
PLEASE NOTE: Most orders are generally processed within 3 - 5 business days. If your order includes older dated coins (generally that need grading verification), multiple rolls, numerous stamps, or something else unusual about it, your order may necessarily take up to 3 - 7 business days (M-F) to ship. Your order will ship via USPS Priority, First Class, Registered Mail or Media Mail in the case of Quarter Maps, folders and albums. Once your order has been shipped, it may take anywhere from 2 - 10 days to receive depending on the U.S. Postal Service. UPS is not used as a carrier as they have indicated they will no longer honor any insurance claims for coins, currency, or precious metals.
From time to time certain "In stock" items will sell-out faster than we can restock. If you have ordered an item that has become back-ordered before the order ships, will we note this status and will ship all other items in the order prior to receipt of the back-ordered item if it is expected that we will not receive the backordered item within 5 days. You will never be charge additional shipping on back-ordered items unless you request different shipping terms. Please note that first time high value orders will be required to ship to the verified billing address only for security purposes. If any item is backordered for a longer period of time, we may indicated the product "Sold Out" and refund the difference to the method of payment used on the initial order, which may be used to purchase the item(s) at a later time
All free shipping offers apply only to products shipped to US addresses only.
We always send an email confirmation with tracking with each shipment. If a package is returned to us unclaimed or refused, we will be happy to refund the entire order cost minus our actual shipping cost (regardless of the low initial shipping rate charged). We will always attempt to contact the customer before refunding the shipment for reshipment instructions, for the actual cost of reshipment only.
Please keep in mind that ALL items marked "In Stock" are subject to quantity restrictions based upon availability at a given price. Also, due to limited stock on some items, additional time may be required to ship multiple quantities. Generally, this will not be more than 10-14 days. We will use our best efforts to obtain multiple quantities when ordered at the price provided when ordered, however prices provided on multiple quantities of single items do not guaranty availability at the given price. If pricing changes based upon available quantities, you will be notified for approval before your order is accepted. For quantity pricing or questions regarding this, please email firstname.lastname@example.org.
We do offer pre-sells on newly issued quarters and related U.S. Mint products. These items will have an approximate date of shipping associated with them which is subject to change without notice. Shipping dates will depend on when we receive the items from the U.S. Mint or Federal Reserve Banks and can vary up to 3 weeks either way. Every attempt is made to ship pre-sell items within the time frame indicated. We appreciate your patience. If you are questioning the date of shipment of any pre-sell item, check the item on our website. The expected ship date will be listed with that item. Due to shear numbers of pre-sell orders, time will not permit notifying every customer of changes of expected ship dates.
U.S. State Quarters.com offers a wide variety of shipping options starting as low as $1.95.
We have listed a few helpful hints to hopefully save you money:
Many sites offer a flat rate of shipping - this is not always the cheapest alternative - check our low prices first - you may save money.
Some sites offer flat free shipping - buyer beware - look at the price of the items you are buying. When compared to our prices you can see that the shipping has been built into their price, so you aren't getting free shipping after all.